Previous incidents
Advanced Speech Model Unavailable
Resolved Apr 2, 2026 at 11:04pm UTC
We are currently investigating an issue with the Advanced Speech engine for Reporting. Advanced Speech engine users should switch to the Standard Speech model. We will provide an update by 7:40 EST.
Rad AI Reporting Latency or Login Failure
Resolved Apr 2, 2026 at 2:10pm UTC
Some users are reporting issues with Reporting with login failures or spinning.
Reporting users may experience degraded service with speech
Resolved Mar 26, 2026 at 5:30pm UTC
The speech service is now back to normal.
1 previous update
We are currently experiencing an outage affecting Reporting Client.
Resolved Mar 19, 2026 at 12:35am UTC
Services to the Reporting Client have been fully restored.
1 previous update
Impression timeouts
Resolved Mar 5, 2026 at 6:50pm UTC
We have identified the root cause of the Omni Impression generation problem, and the issue is now resolved. Impressions should now be functioning as intended. Thank you!
1 previous update
Recommendation May Not Generate for Impression
Resolved Mar 3, 2026 at 7:32pm UTC
Our recommendation service is now stable. Thank you for your patience!
2 previous updates