Previous incidents

Latency has returned to normal on the Reporting platform, and we will continue to monitor.

We are currently investigating reports of increased latency and intermittent service outages. Our team is actively working to identify the root cause and will provide updates as more information becomes available.

We are currently investigating latency issues with Omni and Omnibox.

The issue causing latency and intermittent outages in Omni Impression has been resolved. All services are now operating normally.

We have reverted the Reporting app to the previous release.

We have determined the root cause of the performance degradation as a missed maintenance window on our HL7 processing database. We've since performed the required maintenance and the database has fully recovered. We consider this incident to be resolved, but we're still monitoring the database closely.